Human Resources

HR issues effecting the research industry, e.g. recruitment, talent management, training, staff surveys, etc.

Staff mobility – the barometer of business confidence?

The annual staff satisfaction survey conducted by Asia Research among research professionals in Asia shows that significantly more staff expect to stay with their employer in 2012 compared to the previous year. This could reflect the cautious sentiment of businesses as they go into uncertain […]

The Art of Employee Engagement in China

Chinese companies increasingly recognize the importance of measuring customer satisfaction, and it is now becoming common practice, particularly in the private sector, to actively monitor customers’ perceptions, needs and motivations. However, research that explores what satisfies and motivates employees is far less frequently undertaken, and […]

Brand Destruction – the Unstated Message

By: Andrew Wood, Asia Talent It is sad and amazing to observe the damage done to a company’s brand, built over time, effort and often significant financial investment, by the lack of effective and considered communication with potential employees. Irrespective of the size of the […]

The validity of opinions and the reality of behaviour

Will mainstream market research need to rethink its business models and focus over the coming years?  The Asia Research client survey provides some superficially predictable comments on the needs of clients in a changing business environment, but hidden below the surface of the spontaneous feedback […]

Partnerships, Now and Forever

By Andrew Wood, Senior Consultant, Asia Talent Even after the recent tumultuous times our industry has endured, it is surprising (and disappointing) to observe employers and employees being primarily focused on employment as being no more than “what’s in it for me”! This is dangerous […]

Have Leaders Forgotten How to Ask Questions?

Asia Research 2010 Year End Staff Satisfaction Survey reveals that ‘Leadership’ in agencies is paramount, but often overlooked The overall leadership of an organization ranks as one of the most important factors to staff satisfaction among employees working in market research agencies in Asia.  This […]

HR in China

By Mark Hedley, B2B International Despite having a population of 1.3BN, hiring and motivating Chinese research executives and managers is a significant challenge for many companies operating in the region.  The country’s rapid transition from the planned economy of thirty years ago to the liberalized […]

Market Research Needs More Than Research Skills

By Neil Gains, Tapestry Works: neil@tapestryworks.asia The New Year brought a wide range of predictions for the future of market research, mixing positive and negative sentiments about the industry.  The majority of the predictions were consistent in seeing a future where market researchers would need […]