Bolt Insight, the creator of the AI-powered qualitative research platform BoltChatAI, has achieved SOC 2 Type I certification. This is a key milestone underscoring the company’s commitment to security, privacy and responsible innovation.

This independent audit, conducted in line with the American Institute of Certified Public Accountants (AICPA) standards, validates that Bolt Insight’s systems and internal controls are designed to protect client data and uphold the highest standards for secure, scalable operations.

What It Means for Clients

Trusted by over 100 brands across the globe, BoltChatAI is used to capture human-driven insights, from video interviews and chat transcripts to stimuli and external datasets. With SOC 2 Type I certification, clients now have formal assurance that their data is safeguarded by best-in-class security practices.

Achieving this certification involved a rigorous evaluation of BoltChatAI’s infrastructure, policies and day-to-day operations. Every layer of the platform was reviewed and verified by independent auditors.

“We’ve always said trust is the foundation of great research and that applies just as much to how we treat data as it does to how we speak to people,” said Hakan Yurdakul, CEO and Co-Founder of Bolt Insight. “This certification shows that we’re not only moving fast, but we’re doing it responsibly and transparently.”

Part of a Bigger Ethical Vision

SOC 2 Type I certification complements Bolt Insight’s wider ethical framework. This includes informed consent from all participants, full transparency around AI use and a firm policy of never using client data to train AI models.

As research becomes faster, more global and more digital, Bolt Insight is proud to be leading the charge with technology that is both powerful and principled.