Bolt Insight, the creator of the AI-powered qualitative research platform BoltChatAI,has appointed Eric Dolan as Head of North America.

With over 15 years of senior leadership experience at Procter & Gamble, Johnson & Johnson, and most recently Kenvue, Eric brings a unique blend of commercial acumen, deep consumer understanding and practical AI expertise.

Eric will lead the North American business with a focus on expanding adoption of Bolt Insight’s transformative research solutions across the region.

Eric’s career spans roles across global consumer insights and business intelligence, where he has driven growth strategies for several billion-dollar, category-leading brands, led digital transformation efforts, and implemented cross-functional collaboration models between insights, R&D and commercial teams.

“Our ambition with BoltChatAI is to reimagine how organisations listen, learn, and lead with insight,” said Hakan Yurdakul, CEO and Co-Founder of Bolt Insight. “Eric recognises both the strategic pressures brands face and the power of AI to unlock faster, deeper consumer understanding. He’s exactly the kind of leader we need to help more companies make smarter, behaviour-based decisions at scale.”

Eric’s appointment comes at a time of significant momentum for Bolt Insight. BoltChatAI has already been adopted by over 100 brands worldwide, delivering rapid, high-quality qualitative insights across global markets. From AI-moderated conversations to dynamic personas and meta-analysis, the platform is helping researchers, marketers and innovators move from idea to insight in hours, rather than weeks.

“I’ve spent my career at the intersection of insight, strategy, and innovation,” said Eric. “What drew me to Bolt is their belief that AI should make research more human, not less. BoltChatAI combines cutting-edge technology with deep qualitative rigour. That’s the kind of change the industry needs. I’m eager to help clients across North America tap into that potential.”