6 steps for more accurate & actionable consumer decision journey insights

Consumer decision journey

UNCOVERING MORE ACCURATE AND ACTIONABLE CONSUMER DECISION JOURNEYS Nearly all consumer decision journeys have shifted since the COVID-19 crisis – new journeys have emerged, while others have been reshaped.  As malls emptied in Asia, e-commerce and other digital trends were accelerated, while small neighbourhood stores also did well. With so many paradoxical changes, an abundance […]

Optimise Your E-Commerce Strategies for Disrupted Consumer Behaviour

A massive acceleration in online activity has been one of the most obvious changes to consumer behaviour during the COVID-19 crisis. Whether or not consumers revert to old habits and choices will depend on whether the new experience is a good one or not. With increased comfort levels for online shopping, forced trials of new […]

Understanding Consumers through Their Mobile Activity

mobile research

A consumer’s thoughts, preferences, and desires can be determined through their online search, browse, stream and surf activity. In the history of marketing, there has never been a more direct, intimate, and current window into the soul of consumers than their online behaviour. In Asia, ‘online’ means mobile, and therefore the smartphone is the gateway […]

When System 2 Counts

By Piers Lee, Managing Director, BVA BDRC Asia
System 1 thinking: a fast process;

High Above the Clouds and Deep in the Grooves: Embracing Analog Charm

By Neil Mann, Tech Futurist and founder at Future Horizon Poor infrastructure in remote areas means inconsistent and expensive high-speed data connectivity, a common barrier to digital inclusivity. Instead of under the ground (fibre) or through the air (cellular), what if we could beam it down from high in the sky? This is what Sceye […]

A New “Cheer”: the Future of Drinking is Here

Alcohol consumption is undergoing a quiet but significant evolution. Toluna wanted to further explore the forces behind the changing alcohol landscape and uncover what it means for brands navigating the future of drinking. Leveraging our first-party global panel and insights platform Toluna Start, we conducted a quantitative study among 2000+ US-based alcohol consumers.   In the first edition of […]